FAQ's
Slicing
In order to preserve the freshness of our large pies, we do not offer them by the slice. We do sell slices of our small pies (each slice is half of the pie)—this provides a large slice and ensures freshness. Exceptions will be made for customers who purchase four or more slices of a large pie.
Cash Pricing Policy
Due to the 3% fee that is charged by credit and debit card companies, we offer a discount to customers who pay in cash. The prices advertised are the cash prices; a 3% service charge is added to the total for customers who pay by card.
Gluten, Sugar and Dairy Free Policy
A Pie Stop offers a gluten free option which is available via special order. While we do our best to avoid cross-contamination, all pies are prepared in the same kitchen, and gluten free pies may contain trace amounts of gluten.
First Come, First Serve
As the holiday season is a busy time for us, we often receive a high volume of orders for our pies. In order to ensure that every customer has a fair chance of receiving their desired pie, we are unable to reserve pies outside of our designated dates. We appreciate your understanding and look forward to providing you with our delicious pies around the festive seasons.
Pot Pie Policy
Please note that we only serve our delicious pot pies for lunch at 11:30 am, and not earlier. To ensure that you get your desired order, we encourage our customers to place their orders a day in advance. However, if you find yourself in need of a last-minute order, feel free to give us a call in the morning and we will do our best to accommodate your request.